If you are nervous about having conversations over the phone in English, you are not alone. This is a common challenge all students face when learning a new language. In this lesson, you will learn how to politely ask the other person to speak slower and louder. You will also pick up some useful expressions to check for understanding like, "I'm sorry. I didn't catch that." So don't waste any time, and dial into this lesson to learn how to overcome your fear of speaking over the phone!
http://www.engvid.com/conversation-skills-understand-phone-conversations...